Trusted for our expertise, chosen for our care.

FAQ

Last Updated : Wednesday 19 February 2025

Q: Do you deliver?

A: Yes, we offer delivery services for our products.

Q: What are the delivery fees?

A: Delivery costs vary depending on several factors, including the size and weight of the product and the delivery location. Please contact our team for an accurate quote based on your specific needs.

Q: I’m interested in a particular product. What if I can’t visit your store?

A: We understand that visiting our store isn’t always possible. That’s why we offer free in-home trials within our service region. We can bring most of our products to your home so you can try them in your own space before making a decision. Contact our friendly team to arrange a trial.

Q: Do you offer hire equipment?

A: Yes, we have a range of hire equipment available. Availability may vary depending on demand and stock levels, so we recommend checking with our team for current options, pricing, and hire terms.

Q: Do you service equipment?

A: Yes, we provide servicing and maintenance for mobility and healthcare equipment. However, for electric lift chairs, we only service the models that we sell to ensure the highest level of expertise and care.

Q: Do you provide test and tag services for equipment?

A: Yes, we offer professional test and tag services to ensure that electrical equipment is safe and compliant with relevant safety standards.

Q: Are your electric lift chairs made in Horsham?

A: Yes! Our electric lift chairs are proudly made right here in Horsham by skilled local craftsmen. We take pride in supporting local manufacturing and delivering high-quality, Australian-made furniture.

Q: How can I contact Oscar Care?

A: You can reach Oscar Care by calling 1300 13 21 21. Our friendly team is happy to assist with any inquiries.

Q: How much experience does Oscar Care have in the industry?

A: Oscar Care has been a trusted provider in the mobility and healthcare equipment industry for over 15 years. With our extensive knowledge and dedication to customer care, we aim to provide the best solutions for your mobility and comfort needs.